Comprehensive Guide on Online Intelligent Call Center Software

The call center software comes in different forms and it is necessary to understand one of the most widely used types of call center software, called online intelligent call center software. This article shares a guide on modern online call center software. The call center business has been in existence for many years and it

iNextrix Representative Participated in ClueCon Weekly for an Interview

iNextrix Technologies Pvt. Ltd, more popularly known as iNextrix, is one of the leading IT companies based out of India. The company has been appearing in different events, conferences, expos, etc. at a global level for many years. This time the company has appeared in one of the most popular VoIP events, conducted by SignalWire

How Can You Improve Call Center Performance?

The call center is one of the largest industries. There are so many call centers in the world that offer the same services. To survive this fierce competition, call centers need to invest in enhancing performance to provide quality services at cost effective rates to the customers and still enjoy high ROI.  There are multiple

Omnichannel Intelligent Call Center Software Empowers Agents

There is a wide variety of call center solutions available in the market. Omnichannel intelligent call center software is one of the solutions that are gaining a lot of popularity. It bestows multiple benefits to its users. One of the major advantages of using this solution is higher customer satisfaction.  There are many articles written

Auto Dialers Available in iCallify

Out of all available call center solutions in the global market, some of them make their mark, and intelligent call center software offered by iNextrix Technologies Pvt. Ltd, called iCallify is one of them. It is loaded with some amazing features, which make it stand out even if the competition is cutthroat in the call

Major Utilities of an Intelligent Call Center Solution

Many companies consider that tools like an intelligent call center software solution can be used only by call centers and huge organizations. However, this is not true. The intelligent call center software can be used by any business as it has many utilities. In this article, I will share the major utilities of this software,

Top Reasons to Become a Partner of iNextrix

As per the recent news shared on the website of iNextrix, the company has launched a partnership program for global businesses and individuals. Read the complete news here:  Based on the news and webpage shared on the official website of iNextrix and other news and media portals, I have jotted down some points, which share